All ESD Matting payment terms are prepaid via Check, Money Order, Cashiers Check or Credit Card (Visa, MasterCard, Discovery and Amex) unless prior arrangements for credit have been established. COD shipments are available on a selected basis at the discretion of United Static Control Products. In the event credit has been approved, terms are net 30 days from date of invoice. Past due invoices are subject to interest charges of 1-1/2% per 30 day cycle.

Prices are subject to change without notice.

All matting orders are shipped prepaid via ground United Parcel Service. For expedited shipments all freight charges over and above the normal UPS ground charges will be billed to the customer. When UPS limits are exceeded, we will ship the most reliable method. For expedited shipments we will ship on the customers preferred carrier and their account if desired and provide a discount from the prices listed in consideration for our free shipping service. All esd matting orders under $100.00 will pay a shipping charges of $5.00.

Specifications for all esd matting products are subject to change without prior written notice when such changes are made to achieve improved product appearance, design or performance. Items effected in this manner are not recognized as valid reasons for return.

Errors in text, graphics and prices may occur on this website.

ESD Matting colors and textures are reproduced on our web site as accurately as possible. We are not responsible for the output of our customers' monitors or printers. Colors and textures represent average production runs and may vary slightly from time to time, depending on dye lot and compound variations. Final color selections should be made from actual samples.

Due to the inherent qualities of rubber, plastic and vinyl and their manufacturing process, all matting sizes may have a tolerance of + or - 4%.

No returns are allowed without prior authorization of United Static Control Products.com Inc. It is not our policy to accept mats that are returned for any reason other than manufacturing defect. If you are not sure of the color request sample swatches, they will be sent free of charge. This policy may be waived by the management of United however there will be a 25% restocking fee plus freight charges incurred.

Cancellation of an order must be made prior to shipment. Notification must be in writing via email, US Post Office, fax or equivalent. If an order has already shipped it will be subject to the return policy set forth above in the "Claims and Returns" section. All custom sizes, logos and custom orders may not be cancelled except as noted below in the " Special / Custom Orders" section. Orders that are made prepaid via a check, money order or credit card will be refunded by a like manner after all funds have cleared and a 5% charge for handling and processing will be deducted from any refund due. Refunds will be processed within 5 to 7 business days from confirmation of cleared funds.

To protect your interests, it is imperative to inspect and count articles before accepting shipment. Damages or shortages should be documented on the freight bill. If damage or shortage occurs, contact e-mat for assistance in filing a claim, According to ICC regulations, filing claims with freight carriers is the responsibility of the consignee (receiving party). Claims for lost or damaged goods cannot be honored after six (6) months from the date of shipment.

Custom or special orders (such as Logo Mats and custom cut mats) that are "in production" or have already been shipped may not be cancelled for any reason and may only be returned as set forth above in the section Claims and Returns. All custom / special orders requiring artwork (such as Logo Mats and custom cut mats) must be approved by customer in writing prior to start of production.

All quotations oral or written must be documented with a valid quotation number. Quotations are only valid with this quotation number and for a period of no more than 30 days.

Customer acknowledges that the price of United Static Control Products's products are predicated on the enforceability of the following limitation of liability and that the price would be substantially higher if United could not limit its liability as herein provided and that customer accepts this limitation of liability in exchange of a lower price: United Static Control Products shall have no liability to customer for and including but not limited to lost profits or any special, consequential, exemplary or incidental damages of any kind weather arising in contract, tort, product liability or otherwise, even if advised of the possibility of such lost profits or damage. Customer also agrees to indemnify and hold harmless United Static Control Products for and including but not limited to damages, injuries or deaths of any kind and/or for any reason from the use or misuse of any product purchased, supplied, manufactured or brokered through and/or by United Static Control Products.com Inc.

Customer acknowledges that the jurisdiction for any legal action between United Static Control Products.com Inc, any of its representatives, employees or officers and the customer initiated by either party will take place solely in Pueblo County, Colorado.